Got Questions?
We're here for you!For Dry Scalp
I have dry scalp, how will Mediceuticals® help me?
After using the Dry scalp kit, you will see a pH balanced scalp, It consists of technologically advanced products that focus on bringing the scalp and hair in optimum condition.
I have dry scalp, after using Mediceuticals®, will my hair feel heavy or greasy?
No, Mediceuticals® products has weightless formula which will not weigh down your hair.
Is this a cosmetic brand?
Mediceuticals® belongs to a category called Cosmeceuticals, which are therapeutically effective ingredients formulated in a cosmetically elegant manner and has unique complexes such as Triaminocoptinol, Nutracell, Enzymatic Protein and more that are superior to any cosmetic brands.
I have sensitive skin and scalp, can I use Mediceuticals®?
All Mediceuticals® products are formulated for sensitive scalp as well. However, we recommend a patch test for extreme sensitive scalp. You can locate a nearest salon through our salon locator where you can visit and meet our Mediceuticals® expert for consultation and patch test.
Does Mediceuticals® have harmful chemicals?
Mediceuticals® products are SLS free, have no harmful chemicals.
Are the products tested on animals?
No, Mediceuticals® products are not tested on animals.
For Dandruff
Will my hair become dry and frizzy after using Mediceuticals® Dandruff shampoo?
No, Mediceuticals® has conditioners, colour protection and shaft protecting ingredients which hydrate and moisturize both scalp and hair.
I have Psoriasis, will Mediceuticals® help?
Ingredients in Mediceuticals® X-Folate Shampoo such as Zinc Pyrithione and Climbazole are antifungal agents that inhibits the division of fungal cells. With regular use of the recommended kit, one should see the progress within 10-12 days.
Is this a cosmetic brand?
Mediceuticals® belongs to a category called Cosmeceuticals, which are therapeutically effective ingredients formulated in a cosmetically elegant manner and has unique complexes such as Triaminocoptinol, Nutracell, Enzymatic Protein and more that are superior to any cosmetic brands.
Why should I choose Mediceuticals® over other medicated shampoos?
Mediceuticals® is a US registered pharmaceutical company specializing in dermatology and trichology. Hence, each production stage is subject to strict quality control.
USP water - The water used in the preparations passes the highest degree of control.
Mediceuticals® has BioTech ingredients which is a combination of Science and Nature.
Can I just buy shampoo, I have my own conditioner?
For optimal results, we recommend using the kit as a whole, which is when it works best.
When can I do Root Touch up after doing the scalp service?
You can do the root touch up almost immediately after the scalp service after consulting with your Mediceuticals® expert.
For Oily Scalp
I think I have Oily scalp and mild dandruff as well, which kit should I use?
We recommend you to locate a nearest salon through our salon locator where you can visit and meet our Mediceuticals® expert for consultation and patch test.
How many times should I use Therarx in a week?
Therarx can be used two to three times a week.
What makes Mediceuticals® safe for a new born baby/ infants?
The ingredients are extremely safe and tested to have no discernible side effects, hence it is safe to use on new born babies and infants.
Does Mediceuticals® have Minoxidil?
No, Mediceuticals® does not have minoxidil, or any similar steroid. Mediceuticals® has proprietary ingredients that are as effective and very safe for scalp and hair both.
What precautions shall I take during the course of Mediceuticals® treatment?
The most important instruction is to stick to the treatment program and use the products in exactly the way it is intended. All our ingredients are hypoallergenic, however, individual propensities are different, so if you get any redness or itching, do contact us.
I have Itchy scalp, It feels irritated when I use medicated shampoo, will it be the same with Mediceuticals®?
Not at all, in fact your scalp will feel calm and soothed.
For Hair Restoration Men
How soon can I see visible results after using Mediceuticals® Hair Restoration kit?
We recommend at least 60 days of regular usage to see visible results.
I am supposed to start my Chemotherapy, when should I start using Mediceuticals® Hair Restoration kit?
Mediceuticals® is not contraindicated during chemotherapy. However, hair loss due to chemotherapy may not be immediately addressed by the kit , but eventual hair re-growth will be better.
Can I use Mediceuticals®, If I am on stage 3 hair loss?
We recommend you to locate a nearest salon through our salon locator where you can visit and meet our Mediceuticals® expert for consultation.
Can I only use Cellagen for resolving my Thinning Hair concern?
No, all Mediceuticals® products are formulated to work best if the Hair Restoration regime is followed.
I am a 25 year old man, I have starting to lose hair around my crown area, which product should I use?
You can use Mediceuticals® Hair Restoration kit for Men as prescribed by the Mediceuticals® expert.
I am a 39 year old male, I have lost hair around my forehead, will using Mediceuticals® help me grow my hair back?
Mediceuticals® will definitely help in controlling your hair loss however we recommend you to locate a nearest salon and meet our expert to assess the extent of hair loss and to prescribe any oral medications that you may need.
For Hair Restoration Women
How soon can I see visible results after using Mediceuticals® Hair Restoration kit?
We recommend at least 60 days of regular usage to see visible results.
I am supposed to start my Chemotherapy, when should I start using Mediceuticals® Hair Restoration kit?
Mediceuticals® is not contraindicated during chemotherapy. However, hair loss due to chemotherapy may not be immediately addressed by the kit , but eventual hair re-growth will be better.
Can I use Mediceuticals®, If I am on stage 3 hair loss?
We recommend you to locate a nearest salon through our salon locator where you can visit and meet our Mediceuticals® expert for consultation.
Can I only use Cellagen for resolving my Thinning Hair concern?
No, all Mediceuticals® products are formulated to work best if the Hair Restoration regime is followed.
I have recently done a keratin treatment, when can I start using Mediceuticals® shampoo and conditioner?
You can start using Mediceuticals® 2 days post first wash.
I am a 29 year old female, I lose a lot of hair while shampooing. What should I do?
Mediceuticals® will help reduce hair loss over a period of usage.
